FAQ
Welcome to Luvarin’s FAQ page! We’ve compiled answers to the most common questions to ensure a smooth shopping experience.
1. Do I need to create an account to make a purchase?
No, you can place an order as a guest. However, creating an account allows you to track orders, enjoy faster checkout, and receive exclusive member offers.
2. How are Luvarin's prices so competitive?
By operating primarily online, we reduce overhead costs associated with physical stores. This allows us to offer high-quality products at more affordable prices.
3. What warranty do you offer on your products?
We provide a 60 Days warranty covering manufacturing defects. For further details feel free to reach out to us on info@luvarin.com
4. Who designs Luvarin’s products?
Our in-house design team carefully crafts each piece to ensure unique and high-quality designs exclusive to Luvarin.
5. How long does it take to receive my order?
Delivery times takes 7-14 business days. You’ll receive a confirmation email with tracking details once your order ships.
6. Can I modify or cancel my order after placing it?
You can modify or cancel your order within 24 hours of placing it. Please contact us at info@luvarin.com. After this period, changes may not be possible due to processing times.
7. Does Luvarin have a physical store?
Currently, we operate exclusively online, which allows us to offer a wider selection and better prices.
8. How can I track my order?
Once your order ships, you’ll receive a confirmation email containing a tracking number and a link to track your package.
9. What is Luvarin’s return policy?
We accept returns within 30 Days of delivery, provided items are in their original condition. Visit our Return & Refund Policy for more details.
10. What if my item doesn’t fit?
If your item doesn’t fit as expected, we offer a [ree resizing service/exchange within 14 Days of delivery. Please refer to our Sizing Guide before ordering.
11. Do you offer gift packaging?
Yes! We provide complimentary gift packaging with every order. You can also include a personalized message during checkout.
12. How can I contact Luvarin’s customer service?
Our customer service team is available via info@luvarin.com 24/7. Visit our Contact Us page for more details.
13. Does Luvarin ship internationally?
Yes, we ship internationally. Shipping costs and delivery times vary by location and will be calculated at checkout.
14. Are Luvarin’s products ethically sourced?
Yes! We are committed to ethical sourcing and ensure that all materials used in our products come from reputable suppliers who adhere to ethical labor practices.